Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, United States, 96720  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Castle Hilo Hawaiian Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

A la carte restaurant

Coffee shop

Lobby bar

Swimming pool

Seasonal outdoor pool

Private swimming pool

Spa and relaxation

Reflex massage

Laundry

Self-service laundry

Overview

The world-class Castle Hilo Hawaiian Hotel with a year-round outdoor pool, a seasonal outdoor pool and a sun deck is a nice place to stay in Hilo on holiday. The property opened in 1975 and features Victorian architecture.

Pacific Tsunami Museum are about 25 minutes' walk away. Guests can get to Hilo city center, which is 3 km away.

Castle Hilo Hawaiian Hotel offers a breathtaking view to its guests.

Hilo International airport can be reached in 5 minutes by car from Castle Hilo Hawaiian Hotel.

Rooms

The hotel has contemporary guestrooms include junior king suite, mini queen room and one-bedroom queen suite that come with a safe, a kitchen, free wireless internet, climate control and central heating. The guestrooms look out on the park. They are equipped with coffee/tea makers, a microwave and a fridge.

Eat & Drink

Every morning at the restaurant guests may enjoy buffet breakfast. The air-conditioned restaurant serves local dishes. Guests can relax in the lobby bar serving tropical drinks. Serving an array of dishes, Uncle Billy's General Store and Queen's Court Restaurant are just 100 meters away.

Services

A beauty salon, currency exchange and a barber shop for general use and an exhibition space, a business centre and a conference room for work can be found on-site.

Relax

On-site activities feature lawn tennis, golf and fishing.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   8.  Number of rooms:   286.

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Facilities

General

  • Non-smoking rooms
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Exterior corridors
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Water sports
  • Tennis court
  • Golf course
  • Fishing

Services

  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Seasonal outdoor pool
  • Private swimming pool
  • Beach access
  • Sun terrace
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Bay view
  • Ocean view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer on request

Self-catering

  • Kitchenette
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Castle Hilo Hawaiian Hotel Hilo location
Show big map »

Hotel Address:

71 Banyan Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    2.5 km
Airports
  • Hilo International (ITO)
    2.0 km
  • Kamuela (MUE)
    69.9 km
Restaurants
  • Queen's Court Restaurant (cuisine: American)
    10 m
  • Uncle Billy's General Store
    120 m
Beaches
  • Coconut Island
    330 m
  • Richardson Beach Park
    1.8 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    286

Rooms and availability

Superior Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Superior|Superior - Double (Family Plan)

Castle Hilo Hawaiian photos Room Balcony
Standard Room
Garden view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Dressing area
  • Cordless phone
  • Ergonomic chair
  • Voice mail
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Standard|Base 1 Bedroom Banyan with Kitchenette Room (MA)

Castle Hilo Hawaiian photos Room
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Safe deposit box
  • Cordless phone
  • Ergonomic chair
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
Room Description:

298 sq. ft. WiFi available, 48-inch HDTV, and alarm clock as well as hairdryer, microwave, mini-fridge, in-room safe, ergonomic desk chair, cordless phone and coffeemaker with local coffee flavors.

Castle Hilo Hawaiian photos Exterior View
One-Bedroom Queen Suite
Park view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bedding:Cribs available
  • Dining:Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:Television
  • Wake up service
Castle Hilo Hawaiian photos Room
One-Bedroom Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
Room Description:

One Bedroom Banyan Suite with Kitchenette (TIER 5)

Castle Hilo Hawaiian photos Room Junior Room
Junior Suite
Park view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Super King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Cordless phone
  • Ergonomic chair
  • Voice mail
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Cribs available
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stove
  • Wet bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Junior Suite with Refrigerator (TIER 5)

Junior King Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Junior Suite|1 King - Non-Smoking - Junior Suite - Garden View

Standard Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Standard Double (Family Plan)

Family One-Bedroom Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|1-Bedroom Banyan Suite w/kitchenette - Double (Family Plan)

Family Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Junior Suite|Junior Suite w/ Refrigerator - Double (Family Plan)

Castle Hilo Hawaiian photos Room Superior Room
Superior Room
Ocean view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Dressing area
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Superior Room (TIER 5)

Castle Hilo Hawaiian photos Exterior View
Deluxe Room
Bay view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed or 2 Queen-size beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Dressing area
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Deluxe|2 Queen or 1 King - Non-Smoking - Deluxe - Bay View

Mini Queen Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

369 sq. ft. WiFi available, 48-inch HDTV, and alarm clock as well as hairdryer, microwave, mini-frig, in-room safe, Ergonomic Desk Chair, cordless phone and coffeemaker with local coffee flavors. Scenic Ocean View Balcony with outdoor seating.

Deluxe Family Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Deluxe Ocean View - Double (Family Plan)

Castle Hilo Hawaiian Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • East Hawaii Cultural Center2.3 km
  • City Center2.4 km

Convention centers

  • Mauna Loa Observatory2.3 km

Shopping areas

  • Hilo Farmers Market1.9 km
  • Hilo Shopping Center1.9 km

Amusement

  • Fun Factory300 m
  • Triple 7 Amusement1.2 km
  • Mulligan's Island2.0 km
  • Mulligan's Q-Bowl2.2 km
  • Hilo Lanes2.2 km

Monuments and Landmarks

  • Liliuokalani Gardens500 m
  • Hilo Harbor600 m

Museums

  • Pacific Rim Studio600 m
  • The Pacific Tsunami Museum2.1 km
  • East Hawaii Cultural Ctr2.5 km
  • Lyman Museum & Mission House2.6 km

Parks

  • Hawaii County Park Maintenance300 m
  • Coconut Island Park700 m
  • Bayfront Beach Park900 m
  • Hawaii County Parks and Rec Dept1.6 km
  • Mauna Kea Park1.6 km

Golf courses and Country clubs

  • Naniloa Country Club100 m
  • Banyan Golf Course200 m

Oceanfront Areas

  • Hilo2.2 km

Local attractions

  • Richardson Beach Park1.8 km
    2279 Kalanianaole St., Hilo
  • Pacific Tsunami Museum2.1 km
    130 Kamehameha Ave, Hilo
  • Mauna Loa Observatory2.3 km
    154 Waianuenue Avenue, Hilo
  • Mokupapapa Discovery Center2.0 km
    308 Kamehameha Ave, Suite 109, Hilo
  • East Hawaii Cultural Center2.3 km
    141 Kalakaua Street, Hilo

Near the hotel

  • Coconut Island330 m
    Off-shoot from Banyan Drive, Hilo
  • Wailoa River State Recreation Area1.4 km
    Off Pauahi Street, Hilo
  • Liliuokalani Gardens950 m
    Banyan Drive, Hilo

Restaurants nearby

  • Queen's Court Restaurant10 m

    Address: 71 Banyan Dr
    Phone: 808-935-9361

    50% likes this, based on 58 reviews
    Cuisine: American

  • Coconut Willy's120 m

    Address: 87B Banyan Drive
    Phone: +1 808-987-6992

    62% likes this, based on 34 reviews

  • Ken's House of Pancakes620 m

    Address: 1730 Kamehameha Ave
    Phone: 8089358711

    60% likes this, based on 709 reviews
    Price Range: GBP 10 - GBP 10

  • Uncle Billy's General Store120 m

    Address: 87 Banyan Dr
    Phone: (808) 935-0861

  • Sky Garden Restaurant460 m

    Address: Hawai'i Naniloa Resort
    Phone: (808) 935-8888

    66% likes this, based on 26 reviews
    Cuisine: Chinese
    Price Range: GBP 5 - GBP 15

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    286

Castle Hilo Hawaiian Reviews

Guest reviews are submitted by our customers after their stay at Castle Hilo Hawaiian

Average guest rating

6.8out of 10
Very good
Based on 73 reviews

Guest reviews

  • Group of friends
    6.2

    Close from airport; water, island; deluxe room with view was amazing!

    Carpets; not to sure;

  • Family with children
    8.8

    Nice location, beautiful grounds, adjacent bay

    Pool closes at 7pm. Why? Mon-Thurs dining restaurant closes at 8pm. Why?

  • Single
    9.6

    It is convenient to my work site and the wonderful town of Hilo. Thanks!

    The bed was a little hard and the window curtain wouldn't open...seemed stuck and I didn't want to climb up to see what was happening.

  • Group of friends
    9.6

    The reception was excellent. The staff was very helpful. The rooms were spacious with a beautiful view of the bay.

  • Single
    8.2

    Friendly, helpful front desk staff and gorgeous views. Very convenient for going to Hilo, Hamakua & Waimea, Volcano.

  • Older travelers
    8.2

    The location and peaceful nature of the area.

    I'm a smoker, so I didn't like their smoking policy and will not return.

  • Older travelers
    7.4

    Our third stay, It is time for an upgrade to your rooms.

  • Single
    7.8

    I always feel safe in the hotel. Staff are courteous and helpful. Viwe from my room is excellent. Nice atmosphere. Spacious parking.

    Make more available amenities as hair dryer, iron/ironing board, in-house IT personnel. I am a business traveler and lose so much time just to get what I need ready.Remove the dingy, moldy carpeting.

  • Family with children
    6.6

    Good location, free parking. Nice view. Air-con was working well, and was the most quiet I have ever seen.

    Expensive breakfast USD 16.95, you have to go to McDonalds. The hotel has seen the best days, needs some facelift.

  • Family with children
    9.2

    The hotel is very convenient to visit the volcano, Akaka Falls, the Vanilla Farm, the Volcano winery. Downtown Hilo is a wonderful place to explore and lots of choices of good food. The Japaense garden and the island behind the hotel are beautiful and nice to spend time wondering in.

    The bedding is tired looking.

  • Older travelers
    10.0

    The view of Hilo Bay, cleanliness, comfortable beds.

    No movie-only channel/selections

  • Couple
    3.8

    Location was OK.

    The Staff: one extremely rude person during check in. Everytime I said "Please explain, I don't understand" the strongly accented lady would talk louder (to the extent of screaming) repeating the exact same word. My listening is just fine, but being a foreigner I have trouble understanding strong accents. I was making an effort to understand. Perhaps she should not be in a check in counter dealing with tourists. The cleanliness: stained carpet and sheets, hair on bed and bathtub! The same pill/candy (?) on the floor for the two days (I assume no vacuuming the rooms between customers).

  • Older travelers
    8.4

    Friendly staff

    no room service. Food in hotel expensive and not very good.

  • Family with children
    7.4

    Location was beautiful, parks nearby and the banyon trees were spectacular.

    The $5 discount on buffet was for the entire bill, not a $5 discount per person, which was not explained until we got the bill, which was about $70 for breakfast for 4 people. We did not eat there again, despite the food being excellent, it was too expensive.

  • Single
    8.8

    comfortable and a good location for my business trip. I would like you to provide internet service with the room, rather than a charge for it.

    no internet in room included in rate

How to reach hotel

hotel Castle Hilo Hawaiian Hotel Hilo location
Show big map »

Hotel Address:

71 Banyan Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    2.5 km
Airports
  • Hilo International (ITO)
    2.0 km
  • Kamuela (MUE)
    69.9 km
Restaurants
  • Queen's Court Restaurant (cuisine: American)
    10 m
  • Uncle Billy's General Store
    120 m
Beaches
  • Coconut Island
    330 m
  • Richardson Beach Park
    1.8 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    286